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	<description>Fresh perspectives on the world of project management</description>
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		<title>How to Write Effective Customer Satisfaction Surveys</title>
		<link>http://pmcrunch.com/project_management_process/how-to-write-effective-customer-satisfaction-surveys/</link>
		<comments>http://pmcrunch.com/project_management_process/how-to-write-effective-customer-satisfaction-surveys/#comments</comments>
		<pubDate>Wed, 01 Jul 2009 03:34:23 +0000</pubDate>
		<dc:creator>myarticlenetwork</dc:creator>
				<category><![CDATA[Project Management Process]]></category>

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		<description><![CDATA[Why bother? The life blood of any business is good customer service. Although you should try and attract new customers good customer service will help generate customer loyalty and encourage repeat business. With each satisfied customer your business is likely to win many more customers through recommendations and remember, if you are not taking care [...]]]></description>
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		<slash:comments>784</slash:comments>
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		<title>Market Research &#8211; The Benefits</title>
		<link>http://pmcrunch.com/project_management_process/market-research-the-benefits/</link>
		<comments>http://pmcrunch.com/project_management_process/market-research-the-benefits/#comments</comments>
		<pubDate>Fri, 19 Jun 2009 01:36:11 +0000</pubDate>
		<dc:creator>myarticlenetwork</dc:creator>
				<category><![CDATA[Project Management Process]]></category>

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		<description><![CDATA[If you conduct effective market research what are the things you can learn? Know your customers &#8211; Market research will help you better understand your customers in a number of ways including demographic information such as their age, gender and geographic spread. The better you know your customer the easier it is to target your [...]]]></description>
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		<slash:comments>1011</slash:comments>
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		<title>Six Top Mind-Sets For Project Management Success And Beyond</title>
		<link>http://pmcrunch.com/project_management_process/six-top-mind-sets-for-project-management-success-and-beyond/</link>
		<comments>http://pmcrunch.com/project_management_process/six-top-mind-sets-for-project-management-success-and-beyond/#comments</comments>
		<pubDate>Thu, 26 Mar 2009 12:37:59 +0000</pubDate>
		<dc:creator>John Reiling</dc:creator>
				<category><![CDATA[Project Management Process]]></category>
<category>business strategy focus</category><category>economic situation</category><category>finding smart people</category><category>legacy systems</category><category>move our careers</category><category>participative management</category><category>sales orientation</category><category>top mind-sets</category><category>trends at work</category>
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		<description><![CDATA[Most of us as project and program managers are constantly looking to improve ourselves, our performance, our skills, and our influence on our respective organizations. There are some trends at work that I think we can tap into that can help us to do all of these things and more. They can help us to move our careers to the next level.]]></description>
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		<slash:comments>533</slash:comments>
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		<title>Thinking Your Way Through Tough Challenges &#8211; Not!</title>
		<link>http://pmcrunch.com/soft_skills/thinking-your-way-through-tough-challenges-not/</link>
		<comments>http://pmcrunch.com/soft_skills/thinking-your-way-through-tough-challenges-not/#comments</comments>
		<pubDate>Thu, 25 Sep 2008 13:41:37 +0000</pubDate>
		<dc:creator>John Reiling</dc:creator>
				<category><![CDATA[Soft Skills]]></category>

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		<description><![CDATA[When faced with a tough challenge, many of us find ourselves trying to &#34;think our way through it&#34;.&#160; While thinking generally is a good thing, strangely enough, this approach often results in repetitive thoughts and mental dead ends.&#160; What is often missing is action and results, but we may not realize it. Research has shown [...]]]></description>
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		<slash:comments>67</slash:comments>
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		<title>Unraveling Press Releases in the Web for Project Management</title>
		<link>http://pmcrunch.com/project_management_process/unraveling-press-releases-in-the-web-for-project-management/</link>
		<comments>http://pmcrunch.com/project_management_process/unraveling-press-releases-in-the-web-for-project-management/#comments</comments>
		<pubDate>Tue, 15 Jan 2008 20:45:28 +0000</pubDate>
		<dc:creator>John Reiling</dc:creator>
				<category><![CDATA[Project Management Process]]></category>

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		<description><![CDATA[When it comes to press releases, thereâ€™s not much difference between creating one for newspapers or magazines, or for the World Wide Web. Whatâ€™s important is that you are able to maintain all of the important elements that should be present in an advertising copy. But more important is that the release is, in some way, newsworthy.]]></description>
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		<slash:comments>659</slash:comments>
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		<title>Television: Past, Present, Future &#8211; and Project Communications Vehicle</title>
		<link>http://pmcrunch.com/project_management_process/television-past-present-future-and-project-communications-vehicle/</link>
		<comments>http://pmcrunch.com/project_management_process/television-past-present-future-and-project-communications-vehicle/#comments</comments>
		<pubDate>Fri, 23 Nov 2007 18:13:01 +0000</pubDate>
		<dc:creator>John Reiling</dc:creator>
				<category><![CDATA[Project Management Process]]></category>

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		<description><![CDATA[Television is one of many possible project communications vehicles. Everybody loves it. I do, too absolutely! It has become a basic appliance necessary in every household in the world. Why? Because what appliance can make you happy, sad, angry, fall in love, experience all sorts of emotions there all at the same time? It has become the window to the world, and you can go places with just a push of a button. It has connected billions of people who would otherwise be different from each other. It has evolved from that black-and-white box to something as extravagant as a flat-colored screen.]]></description>
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		<slash:comments>10</slash:comments>
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		<title>Top 10 Benefits to Earning a Certification</title>
		<link>http://pmcrunch.com/certification/top-10-benefits-to-earning-a-certification/</link>
		<comments>http://pmcrunch.com/certification/top-10-benefits-to-earning-a-certification/#comments</comments>
		<pubDate>Fri, 12 Oct 2007 22:05:56 +0000</pubDate>
		<dc:creator>John Reiling</dc:creator>
				<category><![CDATA[Certification]]></category>

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		<description><![CDATA[Is it worth it for you to put in all of the work?  Consider these 10 benefits , and if they apply to your situation, go for it!

]]></description>
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		<slash:comments>1094</slash:comments>
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		<title>PMP PDUs: Is Inexpensive and More Convenient a Bad Thing?</title>
		<link>http://pmcrunch.com/certification/pmp-pdus-is-inexpensive-and-more-convenient-a-bad-thing/</link>
		<comments>http://pmcrunch.com/certification/pmp-pdus-is-inexpensive-and-more-convenient-a-bad-thing/#comments</comments>
		<pubDate>Sun, 23 Sep 2007 13:04:21 +0000</pubDate>
		<dc:creator>John Reiling</dc:creator>
				<category><![CDATA[Certification]]></category>

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		<description><![CDATA[PMPs are professionals, and they are people!  They have lives, families, expenses, times constraints, budgetsâ€¦  It is outrageous and hilarious that someone would criticize those who are providing an "easire" way to earn PDUs.  I think it is great that there are options for PMPs to spend less money and time, and in more convenient ways, to earn their PDUs.  Providers of services that come up with a better way are helping to SOLVE the problem!]]></description>
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		<slash:comments>437</slash:comments>
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