PMcrunch

In today’s economy, managers of all kinds are under pressure to right-size their businesses or business units. With the contraction of the economy, sales decreases trigger the need for rethinking, resizing, and reshaping throughout any organization. Projects and programs are no different. Let’s take a look.

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Project management in one sense can be a pretty dry field. While it can be exciting professionally and emotionally, it also can be relatively mechanical in many ways and to many people. However, as I think about it, most things are actually that way. Most things can get to be ho-hum and humdrum. The difference I find is when we decide to do things with style. We add some class to our actions and become a different kind of project manager. Let me give you my thoughts.

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I have managed a variety of situations, from project means down to shop floor teams. In addition, I have managed virtual teams and teams of managers. While all these situations are different, there is a common thread when it comes dissention on a team. The key is to understand what kind of dissention you have, what it’s source is, and how you really feel about it.

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Basic project management teaches us that quality is defined by meeting requirements, but not exceeding them. If we deliver more than what the customer asked for, it is considered to be gold plating – a bad thing. The premise is that there is a balance as per the triple constraint among quality, cost and schedule, and that it is the job of the project manager to manage that balance. In these tough times, however, how can a project manager produce excellence and in essence exceed customer expectations without gold plating?

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As Project Managers, we are called upon to be leaders much of the time – and really should be thinking about it all of the time. Rather than suggesting that we merely “think outside of the box”, I am suggesting that we “think outside the project”, because, that might be a little more appropriate for the world we as project managers are traveling in. The keys to better leadership performance – and this is a very individual thing – probably lies in our thinking outside of our project.

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More and more companies are becoming interested in increasing diversity in the workplace. Having different kinds of culture in the workplace can make the office more interesting: people will have different ideas, they can interact and find new things to be interested in through interaction with other cultures, and officemates can enrich each other’s work experience through cross-cultural interaction.

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