PMcrunch

Yes, I asked if YOU are agile…because I think agile project management starts with the individual…and then the team…and then the organization…  Let me explain my thinking…

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Project Management, Six Sigma, Business Analysis, and ITIL all provide domain frameworks, all have associated business certifications, all live largely in the ‘business’ versus technical realm, and all have a strong process orientation. But what does that mean to business professionals and organizations? Here are some thoughts on implications based upon the ITIL framework.

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What do Six Sigma, ITIL, and Project Management have in common? These three disciplines all have associated business certifications, living largely in the ‘business’ versus technical realm, and all relate in some way to processes. But how can these disciplines relate to one another in such a way that greater value is created for the individual as well as the organization?

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“Performance metrics” is an especially popular topic in management today. The idea is to try to measure everything by some sort of metric that gives a true picture of our degree of success or effectiveness. But like many management techniques, it is subject to misuse. Here are my suggestions for identifying relevant metrics and using them effectively.

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“Performance metrics” is an especially popular topic in management today. The idea is to try to measure everything by some sort of metric that gives a true picture of our degree of success or effectiveness. But like many management techniques, it is subject to misuse. Here are my suggestions for identifying relevant metrics and using them effectively.

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Earning your PMP certification can help you to better ‘lead the charge’. And, conversely, learning to ‘lead the charge’ will definitely help you to become a more effective project manager – whether you are a PMP, CAPM, or neither. But what comes first, the chicken or the egg?

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In the hassle and buzzle of day to day work life, of course mixed with a busy personal life, we need to remember that our team members also have their own personal goals, aspirations and challenges. There are many things we can do related to this but the first step is always awareness. Here are [...]

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Many professionals are either “knowledge seeking” or “problem solving” – but, to their detriment, not both. You can create a one-two punch for professional effectiveness by combining “knowledge seeking” and “problem solving”. Let me show you what I mean by looking at some details of some popular bodies of knowledge today.

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The usage of IT and computers in the workplace has rocketed in the last decade.I challenge you to find one section of your organization that doesn’t rely on IT to function these days. Indeed, IT has been the core of the competitiveness of successful organizations.

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Why bother? The life blood of any business is good customer service. Although you should try and attract new customers good customer service will help generate customer loyalty and encourage repeat business. With each satisfied customer your business is likely to win many more customers through recommendations and remember, if you are not taking care [...]

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