PMcrunch

What do Six Sigma, ITIL, and Project Management have in common? These three disciplines all have associated business certifications, living largely in the ‘business’ versus technical realm, and all relate in some way to processes. But how can these disciplines relate to one another in such a way that greater value is created for the individual as well as the organization?

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[tag-tec]Gold plating[/tag-tec], or the idea of delivering more or better than requested is generally not accepted in [tag-dir]project management[/tag-dir] doctrine. However, I think we need to take this with a grain of salt and consider how to discern when and how we might over deliver.

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We all want to learn more and indeed [tag-tec]“speed learning”[/tag-tec] is a requirement in today’s fast paced world. I recently heard an interesting quote from an entrepreneur who said that he looks it what he has learned as an entrepreneur and he realized that he already been taught that in business school but he wasn’t paying attention.

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Corporate need for stream-lined, large-scale training has prompted many organizations to look to learning management systems (LMSs) and virtual teams. Virtual teams can aid companies in discovering, recruiting, and training talent.

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Depending on your environment, you may have some team members that seem like non-contributors, and in some ways actually get in the way. While I have never experienced this – or at least not for long – on the smaller more critical projects I have managed, I do see this on larger more matrix-oriented projects. The question is, “How can I handle this?”

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Frequently, in our projects, especially those of technical nature, we are confronted with the opportunity to analyze various possible solutions. In this process, it is critically important to understand all aspects of cost related to each alternative. A potential trap is to simply compare price. Oftentimes, price is only one very small aspect of the cost of going with a particular product or service.

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As project managers, we often are handed projects once they are sold. For example, in a consulting organization, a sales force will often sell a project which then is assigned to a project manager. Similarly, within organizations, someone has “sold” a project to upper management and to stakeholders and then the project is assigned to a project manager for implementation.

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Few weeks ago, I wrote a post about leadership in a virtual world in which I stated the limitations to achieve top leadership when not being directly engaged on site. The idea was that if a manager is not on site with regular phase time with subordinates, customers, associates, colleagues, and other stakeholders, he or she is not at all being positioned for increased leadership responsibility.

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With the election of Barack Obama as president of the United States and his coming inauguration in January, we are beginning to see what his priorities would be; this is an opportunity to think through what some of the impacts will be in the project management world.

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I have managed a variety of situations, from project means down to shop floor teams. In addition, I have managed virtual teams and teams of managers. While all these situations are different, there is a common thread when it comes dissention on a team. The key is to understand what kind of dissention you have, what it’s source is, and how you really feel about it.

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